At Umutuzo lodge, we strive to provide the best possible services to our guests.
We are always looking for ways to improve and enhance our offerings.
With that in mind, we would greatly appreciate your feedback on your experience with our services.
We value your opinion and take every suggestion seriously.
Your feedback will help us to better understand how we can improve and continue to provide outstanding service.
Thank you for taking the time to share your thoughts with us.
WHAT OUR GUESTS ARE SAYING
Umutuzo Lodge is “the” pearl of Lake Kivu! A breathtaking view, a warm welcome, rooms that are more than spacious, super equipped, impeccably clean and extremely charming... The food is in tune, local, tasty and friendly...
And the activities offered allow you to participate authentically in local life... What joy!
😊The view from the terrace, the outdoor shower, and the coherence of the community project